COVID-19 has caused a great deal of changes across the globe. Here at Welcome Inn, we’ve been working hard to keep our community connected. As pandemic-restrictions begin to lift, we need your help to keep up our efforts.

Together, let’s reconnect.

Donate now:

Read our full COVID-19 response HERE

We have modified much of our programming, but we are offering many COVID-related supports. Our food bank is still open, but we have temporarily closed our thrift store again. At our food bank, we have introduced a grab-and-go system, as well as an appointment system. We are open on Monday, Wednesday, Thursday & Friday from 10:30am-2:00pm.

For now, all food will be distributed as prepackaged hampers, based on household size. We are limiting physical contact, so our intake staff will connect with community members at the front door. Community members are encouraged to practice social-distancing while accessing the food bank. Appointments can be made by calling Welcome Inn, but drop-ins are also available.

Our Seniors Programs are very much operational, and food hampers and essential items are available for delivery. The visitation program is more active than ever before!

NOTE: Welcome Inn will be closed to all public access throughout this crisis, so community members are encouraged to bring umbrellas if it’s raining. There are also no bathroom facilities available at this time. Thanks for your understanding in this regard.

Welcome Inn has responded to COVID-19, but . . .
There’s still MORE TO BE DONE!


The North End

Even though the North End of Hamilton is changing and gentrification is a reality, our community still faces high rates of poverty, soaring housing costs and health-related concerns.

Help Hamilton


For us, it’s not about creating another program; it’s about empowering members of the community so that all might be well. Welcome Inn promotes wellness in eight key areas.

Find Wellness


A vibrant community is rooted in participation, and everyone is welcome to contribute. Share your time and talents with others through volunteering in a program.


We are making a difference in Hamilton

We are all involved in fostering community. Here are just a few of Our Stories.

All Our Stories matter! They are stories of belonging, and they capture the resilient spirit of the people in our community.

Read the latest story here, or check out the “Our Stories” page to see more of the amazing people who are part of Welcome Inn!

Read More Impact Stories

New Horizons Update: Reopening with a Cafe!

March 25, 2021Welcome Inn is looking forward to the grand reopening of our social enterprise in the coming year! We’re excited to announce that, based on community feedback, we will be expanding New Horizons Thrift Store with a new café and community space. Read More