Your Privacy Is Important to Us
Welcome Inn Community Centre is an organization that works to provide social programs in the North End of Hamilton.
Our Privacy Commitment to You
Welcome Inn is committed to keeping your personal information accurate, confidential, secure and private.
When you visit our website, contact us, participate in one of our programs or attend an event, or make a donation to support our activities, we are committed to protecting your privacy rights and your personal information.
Welcome Inn’s Privacy Principles
Welcome Inn is responsible for the protection of your personal information collected through our office(s), program activities and website. Individuals will be asked to review and sign a consent form before any personal information is released to third parties for the purpose of providing enhanced services or otherwise.
Privacy Officer Responsibilities include
• Documentation of uses of personal information
• Training employees in correct practices
• Compliance monitoring
• Reporting and dispute resolution
2. Identifying Purposes
Welcome Inn will provide a statement to explain the purpose(s) for the collection of your personal information wherever possible, before we ask you to disclose it.
We collect personal data when you make use of or register for our programs and services, in order to better meet your program, service and information needs.
We also use and disclose data, which does not identify individuals, for statistical purposes to assess, develop and improve Welcome Inn’s programs and services.
We also collect personal information in order to refer you to enhanced services, or to satisfy legal, government and regulatory obligations.
We do not sell personal information we collect.
We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.
If you supply us with your contact information, you may hear from us about important information concerning programs or services for which you are registered.
You may also hear from us about other programs and services that may interest and benefit you or we may ask you for feedback about the services you have already received as part of our quality assurance commitment. If you do not wish to receive information about other ONN programs, services or opportunities, please call 905-525-5824.
3. Using our Website
You can access our website home page and browse our site without disclosing your personal data. Any personal information that site visitors voluntarily choose to provide in order to receive free electronic newsletters, participate in periodic polls and surveys and/or to complete any of our online application forms IS NOT shared with third parties unless stated otherwise. Welcome Inn will ensure all personal information is secured and remains confidential.
A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer so that the website may identify separate visitors to the site and track users’ activities on the website. A cookie will not let a website know any personally identifiable information about you, such as your real name and address.
Links on our Website
3. Consent & Disclosure
The only personal information that Welcome Inn collects is with your knowledge and
You can choose not to disclose any personal information we may ask you to provide. However, a decision to withhold some personal information can result in our inability to provide you with our services.
Further, you can withdraw your consent to the collection, use or disclosure of your personal information at any time, subject to any legal requirements and reasonable notice.
4. Limiting Collection
The amount and type of information that Welcome Inn collects is limited only to that which is necessary to fulfill the purposes identified. Welcome Inn will ask for the information it requires directly from the individual. Personal information will be collected using procedures which are fair, transparent and lawful.
You can choose to disclose as much or as little personal information as you are comfortable with. As noted in Principle 3, a decision to withhold some personal information can prevent us from providing you with our services.
5. Limiting Use, Disclosure and Retention
Welcome Inn will use your personal information only for the purposes for which it was collected.
Your information will not be disclosed without your knowledge and consent, unless permitted or required by law. Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected, and in compliance with any laws surrounding information retention. If all identified purposes for the use of your personal information have been exhausted, we will destroy the information or render it unidentifiable.
In order to ensure the reliable delivery of services and information, your personal information will be kept accurate, complete and up to date.
We assume that the information that you provide to us is accurate. If at any time your personal information changes, we hope to be informed of it immediately. If you contact us with a request, we will take appropriate steps to update or correct the personal information in our possession that you have previously provided to us.
Welcome Inn employs a number of safeguards to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Such safeguards include physical measures, for example locked filing cabinets, restricted access to offices, and limiting access on a “need to know” basis, and use of passwords and encryption.
Procedures for implementing these measures are communicated to all employees to ensure compliance with this principle.
Welcome Inn has easily understandable and readily available specific information about its policies relating to the management of personal information. Our policy is available at all times on the website, www.welcomeinn.ca.
9. Individual Access
Upon request, we will inform you if we hold any personal information about you and provide you with access to this information. If we have any personal information about you, we will also tell you for what purposes it is used for, if applicable.
You have a right to update any personal information that we hold on you. Should you wish to see the full contents of your information that is on file, you must make a formal written request and mail or email it to:
Executive Director, Privacy Officer
Welcome Inn Community Centre, 40 Wood St, E., Hamilton, ON L8L 3Y3
Phone: 905-525-5824; Email: firstname.lastname@example.org
We will respond to you within thirty (30) days after receipt of your written request or will
notify you if a longer period is required by us in order to fully address your request,